HughesNet Internet Continuity
HughesNet Internet Continuity is an affordable connectivity backup service that seamlessly delivers broadband Internet when your primary service fails, making costly outages a thing of the past. The service is ideal for small business like yours that need to stay connected when DSL or cable services go down. HughesNet Internet Continuity is satellite Internet, so it’s above the risks faced by terrestrial options, ensuring your Internet stays up, no matter what goes down.
It is satellite Internet so it is not exposed to the same risks faced by landline/cable Internet like you have. The service uses an Automatic Failover Router. This router detects when your primary Internet is having an outage and automatically flips to your satellite backup connection. This seamless connection helps to keep your business running.
Features & Benefits
+ Protects your business from the impact of costly outages, and allows you to run without costly downtime.
of businesses have experienced unexpected Internet downtime. ‡
Service plan require a 24-month commitment.
Need More Data?
Your HughesNet Internet Continuity plan includes 2 GB of data for use each month. If your business needs
more or if you would like to plan ahead for a longer outage, you may purchase and reserve additional data at
any time. Additional data can be purchased in the form of Data Tokens and does not expire. Each token is
$3/GB and will be used automatically after your monthly allowance is used in full
Why HughesNet Internet Continuity?
The transition from your primary service to your HughesNet Internet Continuity backup service is automatic and eliminates downtime in the event your primary service fails.
Provides protection against costly Internet outages and loss of business at a price that is more affordable than terrestrial backup solutions.
Need More Information?
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A representative is happy to answer all of your questions to help your business stay up, no matter what goes down.
Frequently Asked Questions
What is HughesNet Internet Continuity?
HughesNet Internet Continuity is an affordable connectivity backup service that seamlessly delivers broadband Internet when your primary Internet service fails.
What equipment is used for the Internet Continuity service?
The equipment includes an antenna with radio, a Wi-Fi Modem and an Automatic Failover Router that automatically facilitates the failover and failback functionality.
Can I convert my existing HughesNet for Business plan to the HughesNet Internet Continuity plan?
No, this option is not available at this time.
What is your upload/download allowance policy (Fair Access Policy)?
To ensure fair Internet access for all HughesNet subscribers, Hughes maintains a special Fair Access Policy. Similarly to how cell phone providers manage their data plans, Hughes assigns an amount of Data to each service plan that limits the amount of data that may be downloaded or uploaded within a one-month period. If you exceed your monthly plan data, speeds will be reduced to 100 Kbps. If you need more data, restore your service to full speed immediately with the purchase of Data Tokens. Data Tokens can be purchased for only $3/GB. Learn more about the HughesNet Fair Access Policy: Click here
The HughesNet Wi-Fi Modem provides dual-band network (2.4GHz and 5GHz). Which one should I use?
HughesNet Wi-Fi Modem (HT2000W) provides two networks, a 2.4 GHz and 5 GHz. You can tell them apart based on the name – the 2.4 GHz network name starts with “hug2g” and the 5 GHz network name starts with “hug5g”. Deciding which network to use should be based on your unique set-up. The 2.4 GHz can be used for all your wireless devices. It can transmit data over longer distances and through walls and other solid objects. The 2.4 GHz band is more susceptible to interference, so speeds may not be as high. The 5 GHz band is ideal for newer devices such as a laptop, phone, or tablet because it can transmit higher amounts of data. However, it is less able to penetrate solid walls and objects, so if you are far away from your HT2000W device, your signal strength may be lower. Devices streaming a lot of video, such as Roku or Amazon Fire Stick, should connect to the 5 GHz network, provided you can receive a strong wireless signal. If you cannot, use the 2.4 GHz. Find out where your Wi-Fi signal is strongest by using the Wi-Fi Gauge on the HughesNet Mobile App.
Does HughesNet Internet Continuity come with built-in Wi-Fi?
Yes! HughesNet Internet Continuity comes with built-in Wi-Fi so you can connect your wireless devices. The HughesNet Wi-Fi Modem features the latest Wi-Fi standards and technology (dual-band 802.11ac) to deliver fast, secure wireless connectivity, 2.4 GHz and 5 GHz for incredible speeds and excellent coverage. It also has separate guest Wi-Fi for visitors to keep your network more secure. The Wi-Fi Modem is Installed and supported by Hughes.
Terms and Conditions
* If you exceed your monthly plan data, you will experience speeds of 100 kbps, until the next billing cycle. Restore your service to full speed immediately
with the purchase of Data Tokens