Troubleshooting Tips for Hughesnet Service and Equipment

Troubleshooting Tips for Hughesnet Service and Equipment

If you have chosen Brad’s Electronics for your Hughesnet internet service, you are probably used to excellent customer service whenever you have an issue.  Our support team is always here to help you with your questions or concerns.  

Experts of Hughesnet Internet Service

As experts of Hughesnet internet service equipment, we have some great tips for troubleshooting your Hughesnet equipment on your own.

One common issue that people face when using any internet provider is a certain webpage not loading properly.  If this happens to you, there are a few things you can do before you call support.  

First try checking your modem and see if you are transmitted light is blinking.  

If it is blinking, it does mean that it is in the process of either transmitting data or measuring the distance to the satellite.

Next, check the receiving line which is right below the transmit light. When that is blinking, it means that you are being sent information, and your page should load quickly after. If some time passes and your page still has not loaded, call our support team.

If you are getting consistent slow service from satellite internet comma this is not a normal occurrence. See if there is an unusual amount of people using your internet service.

It would take a lot of activity to slow down your satellite internet.  The other reason your internet may be running slow is that you’ve exceeded your monthly allowance for data.   In order to protect you, your service may slow down so that you do not go too far over.

Call support or customer service and see if you need to upgrade your plan.

You can also take a look to see if natural factors have affected your satellite reception. For example, very extreme weather may have a temporary impact on your connection.   

Check also to see if there is any debris that could be blocking your signal, such as a large amount of leaves on the satellite dish.

If you are still unsure if you are connected properly to the internet, you can check the connection on myhughesnet.com.  

Our connection tool to will check your connection to the network operations center.

Never move your satellite dish without a consultation with one of our professionals at Brad’s Electronics. Remember, your satellite needs a clear view of the sky in order to receive a signal, and inexperienced placement can affect the quality of your signal.

Brad’s Electronics, we want you to get the most out of your internet service. This is why we offer high speed quality internet service provided by HughesNet.   if you are ever having issues with your HughesNet internet service, please do not hesitate to call our experienced customer support team.

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